FAQ

Frequently Asked Questions

 

When will my order ship?

I typically drop off shop orders once a week on Friday or Saturday! You will receive a shipping confirmation email once your order has been packaged and postmarked. If you ordered a *PREORDER* item, please check the product listing for estimated shipping times. If there are in stock items in the same order as a preorder item, all items will ship together when the preordered items are in stock.

 

Will you restock ____ item?

Generally, I do not restock items because I like to keep making new things! 

 

I missed the preorder period, can I still get ____ item?

Yes! I always order extra stock. Once preorders are shipped out, I will have extra stock up on my shop. Please follow my Instagram or Twitter for release date details.

 

Do you take commissions?

Currently I don't take commissions, sorry!

 

What programs do you use?

I do 95% of my work on the Procreate app on my iPad! The other 5% of my work is done in Photoshop Elements 15 on my pc,

 

Can I use your artwork?

My artwork can be used as a profile picture (with credit, please) but please do not reupload my artwork onto other websites (Pinterest, etc.). Please also do not use my artwork to train AI.

What is Calamansi Town?

Calamansi Town is the little town all my original characters live in! I slowly work on lore and artwork for it whenever I can :) you can find out more on the Calamansi Town blog here!

 

Please feel free to message me if your question is not listed here, I'd be happy to help!

 

Updated 8/3/2026